Answers to some Frequently Asked Questions

How does MyCharityManager work? MyCharityManager is a powerful, easy-to-use web-based system for leaders of non-profits and chartiable organizations to manage their members and schedules.

What do group leaders do with their accounts? Group leaders define who is in their group(s) and set schedules, which are then made available to the group members. Gone are the days of the group coordinator calling all their members when schedules change - MyCharityManager now handles all of that automatically for you.

What is the benefit for MyCharityManager group members? In addition to receiving automatic reminders for events, members get their own login, where they can manage all of their MyCharityManager Teams from one account. Group members can update their own profile information and attendance, as well as communicate with each other and with other groups using the Forum.

How is MyCharityManager different from an email distribution list? MyCharityManager saves the back-and-forth banter from clogging your inbox. Team members are given all the information they need automatically - if they want to banter, they have the Forum. Plus, with a web-based calendar, it's easy for Team members to see all upcoming events at a glance.

What makes MyCharityManager special? MyCharityManager is a user-friendly application built to help charity and non-profit organizations. Our goal is to make your job as the group leader easy with a web application that's fast, effective, and user-friendly.

How many groups can a leader manage? A group leader can manage as many geams as he or she would like to manage.

How many groups can a member be in? A member can be in as many groups as he or she would like. MyCharityManager will automatically provide a single account that the member can use to access all of his or her groups at once.

How do automatic email reminders work? Email reminders are sent before every event to all the members, at which point members will respond with whether or not they can attend the event. All of this is designed to be automatic, so that the group leader does not need to expend any additional effort coordinating everyone involved.

How much does it cost? Our subscription plans start at $4.95/month and are based on the number of contacts you load into your account.

Can I download my schedule? Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).

What information do members receive in their emails? Automatically-sent emails to your members provide you with peace of mind that your group will know what's happening. Emails have a link to confirm whether or not the member will attend the event, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Member Login, so players can easily access their schedules, get maps to event locations, and post messages in the forum. MyCharityManager automatic email stimulates the kind of involvement that helps you accomplish your mission.

Why do all accounts require a password to log in? MyCharityManager is dedicated to protecting the privacy of the members on each Team. Your personal information is only available to people on your Team.

Do I need to download anything to use MyCharityManager? No - MyCharityManager is entirely web-based.

Which web browsers can I use with MyCharityManager? MyCharityManager has been tested with Microsoft Internet Explorer 7 and 8 (it works much better with IE8 and we strongly recommend the upgrade to IE8), Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as MyCharityManager uses cutting edge technology to bring you state-of-the-art group management software. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.

How do you safeguard the information stored in the MyCharityManager account? First, we will never sell, distribute, or share any specific personal information about you or your Team without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered Team leaders when we have major upgrades or maintenance being done to the system. All members of MyCharityManager can elect to be on our mailing list.

Sign up for an account and see for yourself how MyCharityManager can help your charity or non-profit today!